1. Introduction
Welcome to DirConnect Directory ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dirconnect.com (the "Site"), use our mobile applications, or list a business on our directory platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account to manage a listing or save favorites, we may collect your name, email address, phone number, and password.
- Business Data: If you list a business, we collect business name, address, phone number, website, category, operating hours, owner details, and images.
- Communications: If you contact us via email, chat, or forms, we collect the content of your message and your contact details.
2.2 Information Automatically Collected
When you access the Service, we may automatically collect certain information, including:
- Device Information: Hardware model, operating system, unique device identifiers, and browser type.
- Usage Data: Search queries, pages visited, time spent on pages, and referral URLs.
- Location Data: General geolocation data derived from your IP address or precise location if you grant permission (used to show nearby businesses).
3. How We Use Your Information
We use the information collected to:
- Provide, operate, and maintain the Directory platform.
- Verify business listings to ensure accuracy and safety.
- Process transactions and send related information (if payments are involved).
- Send administrative information, updates, security alerts, and support messages.
- Respond to your comments, questions, and customer service requests.
- Analyze usage trends to improve the site experience and search results.
- Comply with legal obligations and enforce our terms.
4. Sharing & Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Business Listings: Information you choose to make public (business name, address, phone, photos) will be displayed on the Directory for users to find.
- Service Providers: We may share data with trusted third-party vendors who assist in operating our site (hosting, analytics, payment processing, email delivery).
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
- Essential Cookies: Required for the site to function (e.g., authentication, security).
- Analytics Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant ads or track the effectiveness of campaigns.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS), secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request copies of your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your personal data ("Right to be Forgotten").
- Restriction: Request restriction of processing your personal data.
- Portability: Request transfer of your data to another organization.
- Objection: Object to processing of your personal data for marketing purposes.
To exercise these rights, please contact us using the details provided below. We will respond within 30 days.
8. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that we have collected data from a child under 13, we will take immediate steps to delete that information.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
DirConnect Privacy Team
We are here to help with any privacy-related inquiries.
Email: privacy@dirconnect.com
Address: DirConnect HQ, 123 Directory Lane, Suite 400, Tech City, TC 90210