Changes to Our Privacy & Service Policies
📖 Executive Summary
At In Therapy, transparency and trust are foundational to the therapeutic relationship. We maintain strict adherence to HIPAA, state counseling regulations, and digital privacy standards. This page documents all substantive and minor revisions to our Privacy Policy, Terms of Service, and Client Agreement to ensure you remain fully informed about how we protect your information and deliver care.
Major updates include enhanced data encryption protocols, revised telehealth consent procedures, and clarified insurance data-sharing practices. Minor updates involve formatting improvements and clarified terminology.
⚠️ Important Notice
If you are currently in active treatment, your existing consent remains valid. However, we encourage you to review these changes and sign the updated digital acknowledgment form within your client portal within 30 days of this notice.
📋 Detailed Change Log
The following table outlines all modifications made since the previous policy version (4.1.0, effective October 1, 2024).
| Date | Change Type | Section Affected | Description & Impact |
|---|---|---|---|
| Jan 12, 2025 | Critical | 3.4 Telehealth Data Security | Upgraded to end-to-end AES-256 encryption for all video/audio sessions. Existing recordings migrated automatically. |
| Jan 10, 2025 | Major | 5.2 Insurance & Billing | Clarified what clinical data is shared with insurers for reimbursement. Added explicit opt-out for non-medical wellness visits. |
| Dec 28, 2024 | Major | 7.1 Minor/Teen Consent | Updated to reflect new state regulations regarding adolescent confidentiality and parental access tiers. |
| Dec 15, 2024 | Minor | 2.1 Definitions | Standardized terminology for "session notes," "progress reports," and "clinical summaries" for clarity. |
| Dec 02, 2024 | Minor | 8.3 Contact & Support | Updated emergency contact routing and added secure messaging response time guarantees (≤24 business hours). |
| Nov 18, 2024 | Major | 4.0 Third-Party Integrations | Added disclosure for new scheduling & payment platform (Calendly & Stripe). Data flow diagram included. |
🔔 How We Notify You of Changes
We are committed to keeping you informed. Our notification protocol includes:
- Active Clients: Direct email notification and in-portal banner alerts for major or critical changes.
- Periodic Updates: Minor changes are compiled and summarized quarterly via our newsletter and website changelog.
- Continuous Access: The current policy version is always available at /privacy-policy and within your client dashboard.
- Consent Tracking: Digital acknowledgments are timestamped and stored in your confidential file for compliance auditing.
📩 Questions or Concerns?
If you have questions about these changes, how they affect your care, or how your data is handled, please contact our Privacy Compliance Officer or your assigned clinical coordinator.