LoveLink is committed to protecting your rights in accordance with applicable laws including GDPR, CCPA, and global digital rights standards. Below you will find clear explanations of your rights and how to exercise them.
You maintain full control over your personal information while using LoveLink. Under applicable data protection laws, you are entitled to the following:
- Right to Access: Request a copy of all personal data we store about you, including match history, messages, and profile information.
- Right to Rectification: Update or correct inaccurate information at any time through your account settings.
- Right to Erasure: Request permanent deletion of your account and associated data (subject to legal retention requirements).
- Right to Portability: Export your data in a machine-readable format (CSV/JSON) for use on other platforms.
- Right to Restrict Processing: Opt out of personalized recommendations, AI matching, or marketing communications at any time.
LoveLink respects your creative ownership while maintaining a safe community environment.
What You Own
- All photos, videos, written bios, and messages you upload remain your intellectual property.
- You grant LoveLink a limited, revocable license to display and store content solely for platform functionality.
Platform Rights & Limitations
- We may use anonymized, aggregated data to improve AI matching algorithms and service quality.
- LoveLink reserves the right to remove content that violates community guidelines, copyright laws, or local regulations.
- Automated content moderation scans for illegal material using trusted third-party services (e.g., PhotoDNA, AI safety classifiers).
Takedown Process
If you believe your content has been used without permission, submit a DMCA or equivalent notice through our legal portal. We respond to valid claims within 48 hours.
Your membership relationship with LoveLink is governed by transparency and fairness.
- Verification: We may require identity verification to maintain platform safety. You have the right to understand why verification is requested and appeal false flags.
- Suspension & Bans: Accounts may be restricted for policy violations. You will always receive a clear explanation and an opportunity to appeal within 14 days.
- Subscription Rights: Cancel premium plans at any time. Refunds are processed per local consumer law. No hidden fees or auto-renewal traps.
- Age Verification: LoveLink is strictly 18+. We use multi-factor age verification and continuously improve underage access prevention.
LoveLink is designed to foster respectful, consensual, and secure interactions.
- Anti-Harassment: Zero tolerance for threats, stalking, non-consensual sharing of images, or discriminatory behavior. Reports are prioritized and reviewed within 24 hours.
- Block & Report: You can block any user instantly. Blocked users cannot view your profile or contact you.
- Incident Support: If you feel unsafe, our Trust & Safety team provides guidance, evidence preservation, and can liaise with law enforcement when necessary.
- Transparency Reports: We publish quarterly reports detailing content removal statistics, law enforcement requests, and platform safety metrics.
We strive to resolve issues fairly and efficiently.
- Internal Appeals: Account restrictions, content removals, or verification flags can be appealed through the app or via rights@lovelink.com. Responses within 5 business days.
- Mediation: For disputes between users, we offer optional anonymous mediation facilitated by trained moderators.
- Arbitration: As outlined in our Terms of Service, certain claims may be subject to binding arbitration. You retain the right to pursue individual court action for claims under $10,000 or for safety violations.
- Regulatory Complaints: You have the right to file complaints with data protection authorities (e.g., ICO, CNIL, state AGs). We cooperate fully with legitimate regulatory investigations.
Exercise Your Rights
Need assistance? Our Rights & Compliance team is available to help you access, modify, or delete your data, submit appeals, or request legal documentation.
📧 General Rights Requests
rights@lovelink.com
🔒 Data & Privacy
dpo@lovelink.com
⚖️ Legal & Compliance
legal@lovelink.com
📞 Trust & Safety
Report incidents in-app or safety@lovelink.com