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Ordering & Payment Policies

Streamlined procurement processes, transparent pricing, and flexible payment terms designed for B2B manufacturing partners.

Ordering Workflow

Our 5-step process ensures accuracy, compliance, and on-time delivery from initial request to final shipment.

1

Submit RFQ

Upload CAD files, drawings, or specs via our portal or email. Include quantity, material, and timeline.

2

DFA Review

Our engineers review for manufacturability, suggest optimizations, and issue a formal quote within 24-48hrs.

3

PO Approval

Approve the quote and issue a Purchase Order. New accounts require credit verification or deposit.

4

Production & QC

Parts are manufactured, inspected (CMM/GD&T), and approved. Milestone updates are provided via portal.

5

Ship & Invoice

Goods are kitted, labeled, and shipped. Final invoice with COC, material certs, and inspection reports is issued.

Payment Terms & Methods

Flexible billing structures tailored to project scope and client history.

💳 Accepted Methods

  • ✓ Wire Transfer / ACH (Recommended)
  • ✓ Corporate Purchase Orders
  • ✓ Credit Card (Visa, MC, Amex)
  • ✓ Electronic Bill Pay (ACH/BECS)

📅 Billing Terms

  • ✓ Established Accounts: Net 30
  • ✓ New Clients / Prototypes: 50% Deposit + 50% On Ship
  • ✓ High-Volume Contracts: Custom Net 45/60
  • ✓ Late Payments: 1.5% monthly finance charge

🧾 Invoicing & Documentation

  • ✓ Digital invoices issued via portal/email
  • ✓ Includes PO#, BOM, and revision tracking
  • ✓ Certificates of Conformance (COC) included
  • ✓ Material Traceability Reports (AMS/EN specs)

Pricing & Quote Validity

Transparent pricing structures designed for long-term partnerships.

\n d>One-time NRE per program
Policy Details Conditions
Quote Validity 30 days from issuance Subject to material/index fluctuations
Volume Discounts Tiered pricing (5% - 18% off) Applies to annual forecasted quantities
Tooling / Mold Costs Billed upfront or amortized Client property; maintenance terms apply
Engineering/Setup Fees Waived for contracts >$50k/year
Rush Orders Expedite surcharge (15-40%) Subject to capacity; 48hr lead minimum

Frequently Asked Questions

Quick answers to common procurement and billing inquiries.

Submit a completed credit application via our portal or email finance@metalcore-mfg.com. Approval typically takes 3-5 business days. New accounts start at Net 15 pending order history.
Provide 3D CAD models (.STEP/.IGES), 2D engineering drawings with GD&T, material specifications, surface finish requirements, and target annual volume. PDF drawings are accepted but may delay processing.
No. NRE and tooling fees cover engineering time, programming, and hard tool creation. These costs are non-refundable once work begins, but can be amortized across production runs upon request.
Contact our AP department at ap@metalcore-mfg.com within 10 days of invoice date. Provide the invoice number, PO reference, and detailed explanation. Holds on payment may result in shipment delays for future orders.
Yes. We support blanket purchase orders and 12-month rolling forecasts. This enables better capacity planning and unlocks our maximum volume discount tiers. Contact your account manager to set up.

Need Assistance with Orders or Billing?

Our procurement and finance teams are available to help streamline your supply chain and resolve any account questions.

Contact Procurement Access Client Portal