🕒 Weekly Schedule
| Monday | 7:00 AM – 7:00 PM EST |
| Tuesday | 7:00 AM – 7:00 PM EST |
| Wednesday | 7:00 AM – 7:00 PM EST |
| Thursday | 7:00 AM – 7:00 PM EST |
| Friday | 7:00 AM – 7:00 PM EST |
| Saturday | Closed |
| Sunday | Closed |
🌍 All times shown in Eastern Standard Time (EST/EDT). Please adjust for your local timezone.
📞 Contact Channels
Sales & Engineering Support
General Inquiries & Quotes
Live Chat
Available Mon-Fri 8AM-6PM EST
Headquarters & Facility
4200 Industrial Blvd, Detroit, MI 48201
After-Hours & Emergency Protocol
Outside of our Mon-Fri 7AM-7PM EST operating window, please note:
- Production floor operations are strictly scheduled during business hours.
- Voicemail inquiries receive a priority callback within 2 business hours of next opening.
- Critical production emergencies should use the 24/7 Emergency Line: +1 (800) 555-URGENT.
- Email submissions are routed to our engineering queue and processed in order of receipt.
❓ Frequently Asked Questions
While our standard operations run Mon-Fri 7AM-7PM EST, we offer urgent prototyping add-ons for qualified partners. Contact our engineering desk during business hours to schedule an expedited run, which may include weekend shift arrangements at premium rates.
During business hours, standard quotes are returned within 24 hours. Complex assemblies or custom material specifications may take up to 48 hours. We guarantee all submitted requests are acknowledged within 2 hours of receipt.
Yes. Facility tours are conducted Tuesday through Thursday between 9:00 AM and 3:00 PM EST. Please submit a tour request form at least 5 business days in advance. All visitors must comply with our PPE and security protocols.