Changes to Terms of Service
1. Notification Process
When we make updates to our Terms of Service, we will notify you through one or more of the following methods, depending on the nature of the change and your account status:
- Direct email to the address associated with your customer or partner account
- Prominent notice on our website and checkout pages prior to the effective date
- In-app or platform notifications for digital services and subscription members
- Direct written notice from our Legal & Compliance team for wholesale, B2B, and institutional partners
We encourage you to review this page periodically, as continued use of our products, services, or platform after the effective date constitutes acceptance of the updated terms.
2. Material vs. Minor Changes
We distinguish between changes that materially affect your rights, obligations, or the scope of our services, and minor updates made for clarification, formatting, or regulatory compliance.
- Material Changes: Require a minimum of 30 days' advance notice before becoming effective. These may include modifications to pricing structures, data privacy practices, warranty terms, or dispute resolution procedures.
- Minor Changes: Take effect 14 days after posting, unless otherwise specified. These typically involve typographical corrections, structural reorganization, or alignment with minor legislative updates.
3. Effective Dates & Grace Periods
All updates will clearly state an effective date. If you do not agree to a material change, you retain the following options during the grace period:
- Continue accessing previously purchased digital content under the prior terms
- Cancel recurring subscriptions without penalty prior to the effective date
- Request account closure with a proportional refund for unused credits or prepaid services
Please note that ongoing physical orders placed before the effective date will be fulfilled under the terms applicable at the time of purchase.
4. Historical Versions & Archives
We maintain an accessible archive of previous Terms of Service for your reference. While older versions remain available for review, only the current terms govern your relationship with Terroir Cocoa.
| Date | Version | Summary of Changes |
|---|---|---|
| Nov 14, 2024 | v3.2 | Updated subscription cancellation policy & data retention guidelines |
| Jun 22, 2024 | v3.1 | Clarified warranty terms for artisan chocolate collections |
| Jan 10, 2024 | v3.0 | Revised dispute resolution & international shipping liability clauses |
| Aug 05, 2023 | v2.9 | Minor formatting updates & compliance alignment with updated EU e-commerce directives |
To view archived terms, please contact our compliance team or visit our legal archive portal.
5. Your Rights & Acknowledgment
You have the right to:
- Receive clear, timely notice of all material modifications
- Access the full text of updated terms before they take effect
- Opt out of certain services or cancel accounts without penalty during the grace period
- Request a written explanation of how changes affect your specific use case
By continuing to access or use Terroir Cocoa products, services, or platforms after the effective date, you acknowledge that you have reviewed, understood, and agreed to the updated Terms of Service.
Questions About These Changes?
Our legal team is available to clarify any updates or assist with compliance inquiries.