📚 How can we help you?

Yes! Our Free plan allows up to 10 bookings per month with no credit card required. For unlimited bookings and premium features like smart recommendations, calendar sync, and priority support, you can upgrade to our Pro plan at $12/month or Business plan at $49/month.

You can cancel or reschedule any booking free of charge up to 24 hours before your scheduled time. Simply go to your "My Bookings" dashboard, find the booking you want to change, and click the "Cancel" or "Reschedule" button. You'll be prompted to confirm the action and can select a new time if rescheduling.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and bank transfers for Business plan subscriptions. All transactions are encrypted with bank-level security. You can manage your payment methods anytime from your account settings.

To reset your password, click the "Forgot Password" link on the login page. Enter the email address associated with your account, and we'll send you a password reset link. Click the link in the email and create a new password. For security, the reset link expires after 1 hour. If you don't receive the email, check your spam folder or contact our support team.

Yes! BookEase integrates with Google Calendar, Apple Calendar, and Outlook. Simply go to Settings → Integrations → Calendar Sync and follow the prompts to connect your account. Once connected, all your upcoming bookings will automatically appear in your connected calendar with reminders and event details.

Our support team is available 24/7 through multiple channels. You can start a live chat directly from our website or app, email us at support@bookease.com, or call us at 1-800-BOOK-EASE. Pro and Business plan users get priority support with faster response times. We typically respond to emails within 2 hours during business hours.

If you miss your appointment without prior cancellation, the service provider may charge a no-show fee according to their individual policy. We recommend setting up our smart reminders so you never miss a booking. If it's an emergency, contact the provider directly through the booking details page as soon as possible — many providers are understanding if notified in advance.