Common Questions
Frequently Asked Questions
Quick answers to common questions about our pricing and ordering process.
Is there a minimum order quantity?
+
Our standard minimum order is 1,000 units per product type. For custom-branded products, the minimum is 5,000 units. However, we can accommodate smaller orders for sample testing β contact our team for details.
How long does custom printing take?
+
Custom printing typically takes 10β14 business days from proof approval. Rush orders (7 days) are available for an additional fee. We provide digital proofs within 2 business days of receiving your artwork.
Do you offer free samples?
+
Yes! We offer free sample kits for qualified wholesale inquiries. Sample kits include 10β15 units across your selected product categories. Shipping costs apply for domestic orders; international samples may have additional fees.
What payment methods do you accept?
+
We accept credit cards (Visa, MasterCard, Amex), bank transfers (ACH/wire), and purchase orders for established business accounts. Net-30 payment terms are available for qualified customers with orders over $5,000.
Do you ship internationally?
+
Absolutely. Cup Source ships to over 40 countries worldwide. International shipping rates and delivery times vary by destination. Our team will provide accurate freight estimates in your custom quote.