Accessibility Statement

Last updated:

Our Commitment to Accessibility

MetalCore Manufacturing is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure equitable access to our websites, web applications, digital content, and online services.

We believe that accessibility is not just a compliance requirement, but a core value that reflects our dedication to quality, precision, and inclusivity in everything we do.

Conformance Standards

The WCAG Success Criteria provide definitive guidance on meeting the principles of perceivable, operable, understandable, and robust content. MetalCore Manufacturing strives to conform to the following standards:

  • WCAG 2.2 Level AA - International accessibility standard for web content
  • Section 508 (Rev. 2017) - U.S. federal accessibility compliance
  • Voice of the Customer Accessibility Framework - Inclusive design best practices

Conformance means that web content does not contain features of a certain level that violate accessibility requirements, unless necessary to avoid significant harm or impairments to human safety.

How We Ensure Accessibility

Design & Development

  • Accessibility is integrated into our product lifecycle from the initial design phase through development, testing, and deployment.
  • Our design system includes built-in WCAG-compliant components, ensuring consistent accessible patterns across all digital touchpoints.
  • We use semantic HTML, proper heading hierarchies, ARIA attributes where necessary, and keyboard-navigable interfaces.

Testing & Validation

  • Automated testing with industry-standard tools (axe, WAVE, Lighthouse) runs on every code commit.
  • Manual testing by trained accessibility specialists and users with disabilities.
  • Screen reader testing with NVDA, JAWS, and VoiceOver across major browsers.
  • Keyboard-only navigation testing to ensure full operability without a mouse.

Training & Culture

  • Mandatory accessibility training for all design, development, and content teams.
  • Accessibility champions embedded in each product team.
  • Regular audits and continuous improvement cycles.

Reporting Accessibility Issues

We welcome your feedback on the accessibility of our digital properties. If you encounter barriers or have suggestions for improvement, please contact us using one of the methods below. We aim to respond within 5 business days and will work with you to resolve the issue promptly.

Submit Accessibility Feedback

You may also email us directly at accessibility@metalcore-mfg.com or call +1 (800) 555-METAL and ask for the Accessibility Team.

Known Limitations

Despite our best efforts to ensure accessibility, there may be limitations that affect your experience. Common limitations include:

  • Legacy PDF documents and technical specifications that predate our current accessibility standards are being updated on a rolling basis.
  • Third-party embedded content (e.g., video players, analytics widgets) may have limitations outside our direct control. We actively review and request accessibility improvements from these providers.
  • Very old web archives or historical case studies may not fully meet WCAG 2.2 standards and are being remediated.

If you need information from a resource that has accessibility limitations, please contact us and we will provide it in an alternative accessible format.

Technical Specifications & Browser Compatibility

Our websites and applications are tested and optimized for compatibility with the following browsers, assistive technologies, and devices:

Category Supported Technologies
Browsers Chrome, Firefox, Safari, Edge (latest 2 versions)
Screen Readers NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS), TalkBack (Android)
Assistive Input Switch devices, sip-and-puff, eye tracking, head pointers
Devices Desktop, tablet, and mobile (iOS 14+, Android 10+)
PDFs & Documents Adobe Acrobat Reader, Microsoft Word (reflowable formats available upon request)

Document History & Review

This accessibility statement is reviewed and updated annually, or more frequently if significant changes are made to our digital properties. Updates include improvements to our processes, new standards adoption, and resolution of reported barriers.

  • January 15, 2025 - Updated to reflect WCAG 2.2 Level AA conformance and enhanced feedback workflow.
  • June 10, 2024 - Added technical specifications table and known limitations section.
  • January 20, 2024 - Initial publication of this accessibility statement.