Limitation of Liability & Disclaimer

Last Updated: October 24, 2024

Welcome to SereneMind. By accessing or using our website, mobile applications, digital content, coaching programs, and related services (collectively, the "Platform"), you acknowledge and agree to the terms outlined in this Limitation of Liability and Disclaimer. Please read this document carefully before using any of our services.

1. Not Professional Medical or Psychological Advice

All content provided on the SereneMind Platform, including but not limited to articles, guided meditations, mood tracking tools, breathing exercises, videos, audio recordings, and educational materials, is provided solely for general informational and wellness purposes. Nothing on this Platform constitutes professional medical, psychological, psychiatric, or therapeutic advice. Always seek the guidance of a qualified healthcare provider, licensed therapist, or medical professional with any questions regarding a medical condition, mental health symptoms, or treatment.

2. Limitation of Liability

To the fullest extent permitted by applicable law, SereneMind, its founders, directors, employees, affiliates, contributing therapists, coaches, and content creators shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to:

• Damages for loss of profits, data, use, goodwill, or other intangible losses;
• Any claims arising from the use or inability to use the Platform or our services;
• Any reliance on information provided through the Platform;
• Any emotional, psychological, or physical changes resulting from mindfulness, meditation, or wellness practices performed based on our content;
• Any damages caused by viruses, malware, or unauthorized access to your device or data.

Our liability shall in no event exceed the amount paid by you to SereneMind, if any, in the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of liability, so the above exclusions may not apply to you.

3. User Responsibility & Self-Management

You are solely responsible for your well-being, health decisions, and the manner in which you use the SereneMind Platform. Mindfulness and meditation practices may temporarily intensify emotions or bring up past experiences. If you experience discomfort, distress, or adverse effects while using our tools or content, you agree to discontinue use immediately and consult a licensed mental health professional. SereneMind assumes no responsibility for your use or misuse of our content, tools, or recommendations.

4. Third-Party Content, Services & Links

The Platform may contain links to third-party websites, apps, services, or content that are not owned or controlled by SereneMind. We provide these links solely as a convenience and do not endorse, guarantee, or assume responsibility for the accuracy, legality, or content of third-party sites. Accessing third-party links is at your own risk. We encourage you to review the privacy policies and terms of service of any third-party websites you visit.

5. Accuracy, Completeness & Availability

While we strive to ensure that our wellness content, scientific references, and mindfulness techniques are accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained on the Platform. All content is provided on an "as is" and "as available" basis. Changes, errors, or omissions may occur, and we reserve the right to modify or discontinue content at any time without prior notice.

6. Therapist & Coach Relationships

Any licensed professionals who provide services through SereneMind do so in their individual professional capacity. Unless explicitly stated otherwise in a separate service agreement, engaging with a therapist or coach through our Platform does not automatically establish a formal therapist-client relationship governed by clinical confidentiality laws. All clinical engagements are subject to the specific provider's scope of practice, jurisdictional regulations, and signed intake agreements.

7. Modifications to This Disclaimer

SereneMind reserves the right to update, modify, or replace this Limitation of Liability & Disclaimer at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of the Platform following the posting of changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically for updates.

8. Governing Law & Dispute Resolution

This Disclaimer shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any disputes arising from or related to this Disclaimer shall be subject to the exclusive jurisdiction of the state or federal courts located in California. Nothing in this section shall prevent SereneMind from seeking injunctive or equitable relief in any court of competent jurisdiction.

9. Contact Information

If you have questions, concerns, or requests regarding this Limitation of Liability & Disclaimer, please contact our legal and compliance team:

Email: legal@serenemind.com
Mailing Address: SereneMind Legal Department, 123 Wellness Blvd, Suite 400, San Francisco, CA 94105, USA