Domestic Shipping & Delivery

Shipping Rates & Delivery Windows

We offer three shipping tiers to match your timeline. All domestic shipments include tracking and signature confirmation upon delivery.

Service Level	Cost	Estimated Delivery	Best For
Standard	$8.95 FREE over $65	5–7 Business Days	Everyday enjoyment, personal use
Express	$14.95	2–3 Business Days	Gifts, planned events, quicker delivery
Overnight	$24.95	Next Business Day (by 10 AM)	Last-minute gifts, urgent orders

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Free Standard Shipping: Applied automatically at checkout for qualifying orders. Expedited shipping upgrades are available if needed.

Temperature-Controlled Packaging

Premium chocolate is sensitive to heat. We never compromise on packaging integrity. Every domestic order is shipped with:

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Insulated Liners

Thermal-rated shipping boxes with eco-friendly insulation to maintain stable temperatures during transit.

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Seasonal Cooling Packs

During warmer months (May–October), orders include FDA-approved gel cooling packs. Dry ice is used for overnight shipments in high-heat states.

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Fragile Handling

All packages are labeled "Fragile / Keep Cool" and filled with biodegradable cushioning to prevent shifting or breakage.

Order Processing & Tracking

Orders placed Monday–Friday before 2:00 PM EST are processed and shipped the same business day. Orders placed after cutoff time, or on weekends/holidays, ship the following business day.

Tracking numbers are emailed within 2 hours of shipping.
Carriers used: UPS Ground, UPS 2nd Day Air, FedEx Overnight.
We do not ship to P.O. boxes for Express/Overnight services due to signature requirements.

Holidays, Weather & Service Alerts

Shipping timelines may be extended during peak seasons (Thanksgiving, Christmas, Valentine's Day) or due to severe weather events. We recommend ordering at least 10–14 business days in advance for holiday deliveries.

If a storm or carrier delay threatens your order's condition, our team will proactively reach out with a reshipment or full credit.

Frequently Asked Questions

What if my chocolate arrives melted or damaged? +

We guarantee delivery in perfect condition. If your package shows heat damage, breakage, or carrier mishandling, contact us within 48 hours with photos. We will replace your order at no cost or issue a full refund.

Can I change my shipping address after checkout? +

If your order hasn't shipped yet, reply to your confirmation email immediately and we'll update it. Once a tracking number is generated, address changes must be handled directly with the carrier (fees may apply).

Do you ship to APO/FPO or military addresses? +

Yes, we ship to all US military and diplomatic addresses via Standard shipping. Please allow 7–14 business days for delivery. Expedited options are not available for these addresses.

What is your return policy for shipping issues? +

We don't require you to return damaged or spoiled chocolate. Simply contact our support team, and we'll process your replacement or refund immediately. For non-quality returns, please see our main Returns Policy page.