We're Here to Help

Whether you need a quick quote, have a custom order, or just want to learn more about our product line — our team is ready to assist.

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Phone

1-800-555-1234

Toll-free in the US & Canada

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Email

sales@cupsource.com

We typically reply within 2 hours

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Headquarters

2847 Commerce Drive, Suite 200
Portland, OR 97209, United States

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Business Hours

Mon – Fri:
8:00 AM – 6:00 PM PST
Saturday:
9:00 AM – 2:00 PM PST
Sunday:
Closed
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Portland, Oregon

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Send Us a Message

Fill out the form below and our team will get back to you within one business day.

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Frequently Asked Questions

Quick answers to the most common questions from our customers.

What is your minimum order quantity (MOQ)?
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Our standard minimum order is 500 units per product SKU. For custom-branded orders, the MOQ is typically 1,000 units. We offer flexible options for smaller businesses — contact us to discuss your specific needs.

How long does custom printing take?
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Custom printing typically takes 7–14 business days depending on order volume and design complexity. Rush orders can be accommodated for an additional fee. We'll provide a detailed timeline with your quote.

Do you ship internationally?
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Yes! We ship to over 40 countries worldwide. International shipping rates and delivery times vary by destination. Our team will calculate exact shipping costs and provide tracking information once your order is placed.

Can I request product samples before placing an order?
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Absolutely! We offer free sample kits for qualifying businesses. Simply fill out the contact form above and select "Request Sample" in your message. Samples typically ship within 3–5 business days.

What payment methods do you accept?
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We accept all major credit cards, ACH bank transfers, wire transfers, and Net 30 payment terms for established business accounts. Contact our sales team to set up a business account with extended payment terms.

What if I receive damaged or defective products?
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We stand behind the quality of every product. If you receive damaged or defective items, contact us within 7 days of delivery with photos and your order number. We'll arrange a replacement or refund at no cost to you.

Still have questions?

Our sales team is available by phone or chat during business hours for instant support.

Call 1-800-555-1234