Privacy Policy
Last Updated: November 15, 2025
1. Introduction
Webui ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our design-to-code platform, website, and related services (collectively, the "Services").
By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
2. Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
2.1 Personal Information You Provide
- Account registration details (name, email address, password)
- Billing and payment information (processed securely by our payment partners)
- Communication preferences and support requests
- Feedback, survey responses, and customer service interactions
2.2 Automatically Collected Information
- Device and browser information (IP address, operating system, browser type)
- Usage data (pages visited, features used, time spent, click patterns)
- Log data (server logs, crash reports, performance metrics)
- Project metadata (template usage, component selections, export formats)
2.3 Information from Third Parties
We may receive information about you from third-party services when you connect your accounts, use integrated tools, or sign up through social authentication providers.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, maintain, and improve our Services
- Create and manage your account, including authentication and security
- Process transactions and send related information (confirmations, invoices, receipts)
- Respond to your comments, questions, and support requests
- Send service-related communications, updates, and security alerts
- Personalize your experience and recommend relevant features or templates
- Monitor and analyze usage trends, performance, and security threats
- Comply with legal obligations and enforce our Terms of Service
4. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who perform services on our behalf (hosting, payment processing, analytics, customer support)
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Protection & Safety: To protect the rights, property, or safety of Webui, our users, or the public
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets (with notice to affected users)
- With Your Consent: When you explicitly authorize us to share information for a specific purpose
5. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits, penetration testing, and vulnerability assessments
- Strict access controls and employee training on data protection
- Secure data centers with physical and environmental safeguards
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request erasure of your personal data (subject to legal retention requirements)
- Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Restriction & Objection: Limit or object to certain processing activities
To exercise these rights, please contact us using the information provided in Section 10. We will respond to verified requests within 30 days, in compliance with applicable data protection laws (including GDPR and CCPA/CPRA).
7. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and personalize content. Categories include:
- Essential: Required for core functionality and security
- Performance: Help us understand how visitors interact with our platform
- Functional: Remember your preferences and settings
- Marketing: Used to deliver relevant advertisements and track campaign effectiveness
You can manage your cookie preferences through your browser settings or our Cookie Consent Banner. Disabling certain cookies may affect the functionality of our Services.
8. Children's Privacy
Webui is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you through the Services, via email, or by posting a prominent notice on our website. The "Last Updated" date at the top of this policy will reflect the most recent version. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Webui, Inc.
Email: privacy@webui.io
Address: 100 Innovation Drive, Suite 400, San Francisco, CA 94107, USA
Response Time: We aim to respond to all privacy inquiries within 5 business days.