Privacy Policy

01 Introduction

Welcome to JobSphere ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job board platform, including our website, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Services. We encourage you to read this policy carefully to understand our practices regarding your personal data.

This policy applies to all information collected through our website (jobsphere.com), mobile applications, email communications, and any other services provided by JobSphere. It does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage.

02 Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, phone number, and password.
• Profile Data: Your resume, work history, education, skills, certifications, portfolio links, and professional preferences that you add to your profile.
• Communication Data: Messages you send to employers or other users through our platform, customer support inquiries, and feedback submissions.
• Application Data: Job applications, cover letters, and supplementary documents you submit through our platform.
• Payment Information: If you are an employer using paid features, we collect billing and payment details. We use secure payment processors and do not store full credit card numbers.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, click patterns, search queries, and feature interactions.
• Device Information: Hardware model, operating system, browser type, IP address, and unique device identifiers.
• Location Data: Approximate location derived from your IP address and, with your consent, precise location data from your device.
• Log Data: Server logs including access times, referring URLs, and error messages.

2.3 Information from Third Parties

• Social Media: If you connect your social media accounts (LinkedIn, GitHub, etc.), we may receive profile information you have made public on those platforms.
• Partners: Information from recruitment partners, background check providers (with your consent), and analytics services.
• Public Sources: Professionally relevant information from publicly available sources such as professional directories.

03 How We Use Your Information

We use the information we collect for the following purposes:

3.1 Job Matching & Recommendations

We use your profile information, search history, and interaction patterns to create a personalized experience. Our matching algorithms analyze your skills, experience, location preferences, and salary expectations to surface the most relevant job opportunities. You can adjust your preferences at any time in your account settings.

3.2 Employer Services

For employers, we use your company information and job posting data to connect you with suitable candidates. We may also provide analytics about how your job listings perform, including view counts, application rates, and candidate demographics.

04 How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

4.1 With Employers

When you apply to a job posting or make your profile visible to employers, we share your profile information with the relevant employer(s). This includes your resume, contact details, and any application materials you submit. You control which employers can see your profile through your privacy settings.

4.2 Service Providers

We engage trusted third-party companies to perform functions on our behalf, including:

• Cloud Hosting: Amazon Web Services (AWS), Google Cloud Platform
• Analytics: Google Analytics, Mixpanel
• Email Services: SendGrid, Mailchimp
• Payment Processing: Stripe, PayPal
• Customer Support: Intercom, Zendesk
• Background Checks: Certified background screening providers (only with explicit consent)

All service providers are contractually obligated to protect your data and use it only for the purposes we specify. They may not use your data for their own marketing purposes.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We will make reasonable efforts to notify you before disclosing information unless legally prohibited.

4.4 Business Transfers

If JobSphere is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and a prominent notice on our website of any such change in ownership or control.

05 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our Services. You can control cookies through your browser settings and our cookie preference center.

5.1 Types of Cookies We Use

5.2 Third-Party Cookies

Some third parties, such as analytics providers and advertising partners, may also use cookies. We do not control these cookies and recommend reviewing the respective privacy policies of these third parties.

5.3 Managing Cookies

You can manage your cookie preferences through our cookie settings page or your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications before cookies are stored. Please note that disabling certain cookies may affect the functionality of our Services.

06 Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6.1 Technical Safeguards

• Encryption: All data in transit is encrypted using TLS 1.3. Sensitive data at rest is encrypted using AES-256 encryption.
• Access Controls: Role-based access control with multi-factor authentication for all administrative systems.
• Network Security: Firewalls, intrusion detection systems, and regular vulnerability assessments.
• Secure Development: Regular code reviews, penetration testing, and security audits by independent third parties.
• Data Backup: Automated encrypted backups with geo-redundant storage.

6.2 Organizational Safeguards

• Employee Training: Regular security awareness training for all staff members.
• Data Minimization: We only collect and retain data that is necessary for our stated purposes.
• Incident Response: A documented incident response plan to address data breaches promptly.
• Vendor Management: Security assessments of all third-party service providers.

6.3 Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and relevant supervisory authorities as required by applicable law. We will provide information about the nature of the breach, the data involved, and steps you can take to protect yourself.

07 Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data. These rights may include:

• Right to Access: Request a copy of the personal data we hold about you, including details about how it is processed.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data under certain circumstances ("right to be forgotten").
• Right to Restrict Processing: Request that we limit the ways in which we process your personal data.
• Right to Data Portability: Receive your personal data in a structured, machine-readable format and transfer it to another service provider.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent. This does not affect the lawfulness of processing before withdrawal.
• Right to Appeal: Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to your request within 30 days, though this may be extended by up to 60 days for complex requests. We will notify you of any extension and the reasons for it.

Please note that we may need to verify your identity before processing your request, and some rights may be subject to limitations under applicable law.

08 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When data is no longer needed, it will be securely deleted or anonymized. Anonymized data that cannot be linked back to an individual may be retained for statistical and research purposes.

09 Children's Privacy

JobSphere is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the details in Section 12. We are committed to working with parents and guardians to protect children's privacy online.

10 International Data Transfers

JobSphere operates globally, and your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction.

When we transfer personal data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs): EU-compliant data transfer agreements with our international service providers.
• Adequacy Decisions: Transfers to countries recognized as providing adequate data protection by relevant authorities.
• Data Processing Agreements: Legally binding contracts that require our international partners to protect your data to standards equivalent to those in this Privacy Policy.

Our primary data processing takes place in the United States, the European Union, and other jurisdictions where our infrastructure and service providers are located. You can request more information about the specific locations where your data is processed by contacting us.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you through:

• A prominent notice on our website homepage
• An email to the email address associated with your account
• A notification within your account dashboard

We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this page indicates when it was most recently modified. Your continued use of the Services after changes are posted constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

We aim to respond to all privacy-related inquiries within 5 business days. For urgent matters, such as suspected data breaches or security concerns, please use the word "URGENT" in your email subject line or call our support line directly.

If you are located in the European Economic Area (EEA) and believe we have not addressed your data protection concerns satisfactorily, you have the right to lodge a complaint with your local supervisory authority.